Business Sales Director - Europe

The Sales Director will be responsible for

• Scoping the business opportunity across countries and client segments
• Identify the client opportunities across corporates for digitization while analyzing prospective client needs, propose recommendations that highlight where our unique value proposition can be relevant, and/or developing new service capabilities
• Strategize on origination for responsible portfolio (e.g., region, prospect group)
• Pre sales origination for responsible portfolio
• Work closely with internal teams to build and present bespoke presentations to accelerate the sales process
• Present product demos to potential clients to ignite interest and engagement in the Traydstream platform
• Negotiate contract terms and close sales with clients
• Oversee client RFPs and/or Risk Analysis requests to ensure all product information and recommendations address our clients' requirements
• Oversee creation of proposal documents and providing clients with detailed pricing quotations and accurate cost calculations
• Manage and execute pilots, mandates, and oversee implementations and integrations for new clients
• Prepare new client collateral to address new releases
• Directly communicate with clients and resolve hurdles to ensure deliverables are met on time and on budget
• Represent the voice of the customer to internal teams and ensuring client feedback is shared and understood by our relevant teams
• Work closely with the Operations teams to ensure smooth & seamless processing of transactions
• Identify and document platform risks and facilitate risk management strategies with internal product and technology teams
• Collect and analyze data to learn more about client transactions and processes
• Identify cross selling opportunities across client accounts
• Support client training initiatives (both onsite and virtually) on how to use our platform
• Support resolving tickets, client inquiries and issues in a timely manner
• Manage client renewal dates and rates in a timely manner
• Ensure finalisation of documentation in alignment with legal counsel for renewals
• Work closely with Implementation & Operations to ensure that onboarding is in line with the contractual terms of the client / BAU processing and SLAs are adhered to
• Prepare for new release notes & walkthrough for clients
• Provide feedback consistently to Product and Technology development teams, in constantly improving the current offering and building new products and services
• Lead a team of capable, and high-powered Managers and Analysts for the region who would help originate, cross sell and spearhead accounts in the corporate and Banking client space

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