As a Mid-Market Customer Success Manager at AutogenAI, you will be the primary point of contact for 20-30 of our Mid-Market customers, ensuring they derive maximum value from our AI solutions. You will play a pivotal role in driving customer satisfaction, retention, and growth, while working closely with Sales, Professional Services, and Marketing to expand our footprint and enhance our customer experience. This role offers the opportunity to build meaningful relationships with key stakeholders, influence product development through customer feedback, and contribute to the growth of a dynamic, fast-paced startup.