Head of Capacity and Planning

❌ This role has already been filled, better luck next time! ❌

The Head of Planning and Capacity plays a critical role in ensuring that we run our operation at peak efficiency. This role reports directly to the COO and oversees the strategy, planning, and management of our operational capacity. The Head of Planning and Capacity owns the central intelligence of our operation including all elements of capacity, from ensuring we have resource to meet day-to-day requirements to the longer-term strategy of how we scale our operation in the next 1-3 years.
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The Head of Planning and Capacity will manage a small team of high-performing operations managers and will be responsible for ensuring that the work of this team is in line with the long-term company goals. This role requires strong people management skills and the ability to ensure high productivity from a lean team.