Staff Site Reliability Engineer

• As a Staff SRE you’ll contribute to influence and shape both the strategy and implementation of our evolving observability capabilities across the Birdie system; you’ll leverage OpenTelemetry and SRE practices like SLOs, to support squads in proactively identifying issues before they impact customers;
• You’ll play a central role in our Incident Management and On-Call “experience”, building automations and driving practices that unify critical system operations and make OOH support run smoothly;
• You’ll act as a Tech Lead for Disaster Recovery and support Platform and Product in defining and executing targeted improvements that cross-functionally achieve RPO and RTO targets;
• You’ll be a key part of our “shift-left” DevOps success, whether it’s security best-practices, CI/CD, solid production considerations or just leveraging AWS to it’s fullest - you’ll be at the forefront of our non-functional strategies;
• You’ll be working in an embedded model, acting as an expert on short term projects with a product squad providing hands-on contributions with their code, pipelines and configurations; along with working with your Platform colleagues in better maintaining infrastructure or improving developer tools

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