Technical Customer Success Manager

❌ This role has already been filled, better luck next time! ❌

We’re looking for someone with 2-3 years of experience in a technical customer care role in either the tech, IT or telecoms industry & is hungry to learn & develop.

About you

• Organised - You’ve got a handle on all your work and won’t let deadlines slip.
• Great communicator - We work at pace and your work will be integral, working with multiple stakeholders. You can clearly communicate with team members on projects.
• Passionate & knowledgeable - we have a product that people need/want to buy - we need to communicate this with eloquence, energy and passion.
• Proactive approach - Whether things are quiet or hectic, you're consistently forward-thinking, always seeking the next opportunity and story to share
• Obsessive of detail - you don't settle for second best, you are highly uncomfortable with failure, you continuously look to evolve and put the hard miles in to be the best you can be.
• Problem solver - You know challenges will arise, and you approach them with diligence, taking a logical approach to decision-making
• Hungry to learn - You have large aspirations and want to develop your skillset.
• You get your hands dirty - you don’t let obstacles deter you and always find ways to achieve your objectives.
• All about the team - you are a team player but you also are a demanding character that drives the very best out of your colleagues.

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