Customer Support Associate

❌ This role has already been filled, better luck next time! ❌

Role Overview

We are looking for an exceptionally talented Customer Support Associate to ensure our daily operations run smoothly and efficiently. This is a customer-focused role, so you will be managing the communication with our parcel recipients. This requires a proactive nature and the ability to maintain a positive attitude to deal with a high-pressured environment. This role is a unique opportunity to learn and be at the heart of an operations orientated fast-paced, high-growth start-up. This role will be based in our North Woolwich depot in London (E16).

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Please note that this a shift-based role, meaning that the days you work will vary each week, You will typically work 5x 9h shifts or 3-4x 12h shifts. The shifts will cover the period from 8am to 10pm.

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